Health Warranty
Health Guarantee for Your Kitten
With every kitten purchased from us, you have a 2-year health guarantee. We do require that you get your kitten checked by a licensed veterinarian within 10 days of receipt. If any pre-existing health problems are found within that time, please contact us directly.
We ensure the shipped kittens are 100% healthy and infection-free upon shipping. Our commitment to you does not end with the sale; we consider ourselves as having an ongoing relationship. As experienced breeders and kitten counselors, we do as much as possible for the well-being of your kitten, though genetics, exercise, and care too play a part.
We are very much aware of how you value your kitten and are attached to it emotionally; however, we allow a replacement of the same value in that rare event when death has occurred within a year from purchase or when a major health issue is identified within that period. The cause of death should be certified by a licensed veterinarian, and a copy of the health report must be sent to us via email.
What We Need from You
To help us ensure that your kitten remains healthy and happy, please forward a copy of the health examination report to us within 10 working days of receipt. This examination must be done by a licensed veterinarian.
Your kitten will be vaccinated to the age of the kitten. We also de-worm and vaccinate prior to shipping. The correct de-worming and regular health checks must be followed through to at least 12 weeks of age or as instructed by your vet.
Exceptions to Our Guarantee
Our health guarantee does not cover spaying/neutering costs, including undescended testes. Also, failure to provide routine veterinary care will void this guarantee.
Every kitten is examined by our licensed veterinarian prior to shipment. The veterinarian writes a detailed health report, through which the condition of the kitten is determined in the following health categories: cardiovascular, skin, coat, eyes, mouth, teeth, gums, musculoskeletal, respiratory, ears, urogenital, and gastrointestinal health.
This report, completed on the shipping date, will ensure your kitten is healthy at the time of delivery. If any serious health issues are noted, the kitten will not be shipped. We appreciate your cooperation in having your new kitten examined by a licensed vet within ten days of arrival.
Thank you for choosing us, and we look forward to bringing joy into your home with our kittens!